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How can I track my order?Updated 3 months ago

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and the selected carrier. 

To track the order: click on the tracking number located in the e-mail or visit the carrier website and enter your tracking number into their tracking system. 

To track an order on Kirbyallison.com, you have 2 options:

- login using the email you used to order here

- login to your Customer Account> My Orders> Shipments. 

You will need an account and orders must be placed under that account to track your orders on Kirbyallison.com. 



Don’t hesitate to call us toll-free at 1-800-495-3201. Our normal business hours are Monday thru Friday from 9:00 am to 5:00 pm CST. If you call and we do not answer, please either send an email to [email protected] or leave a message.

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