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International ShippingUpdated 3 months ago

Kirbyallison.com can ship to almost any address in the world. 

Unfortunately due to issues with customs we do not ship to the following countries: Mexico, Greece, Russia or Indonesia.


To estimate shipping, please add desired products to your shopping cart and enter the destination country, state/province, and postal code, then click "Get a Quote." Our shopping cart is able to accurately estimate international shipping charges. Customer Service does not provide shipping quotes. 

We ship all international orders via USPS or FedEx. Transit time can be anywhere from 7 to 21 days with USPS. Please note that for all USPS orders, there is limited tracking visibility after packages leave the United States. 

For high-value or time-sensitive shipments, we exclusively recommend shipping internationally via FedEx. Unfortunately, once a shipment leaves our warehouse, we have no control over transit or delivery time. Some orders may experience customs delays. We have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

If you have not received your package within 21 days, please contact Customer Service for further assistance. Please note that a claim cannot be filed with USPS or FedEx until 30 days after the package is accepted at the origin sort facility. The carriers require us to wait this full time-frame before processing any type of replacement shipment or merchandise refund.


Please note: Customs, duties, and all fees associated with international shipping are the responsibility of the customer. It is the responsibility of the customer to know what products can and cannot be imported into the destination country. We try to keep our shipping conditions updated but if laws change before we do then we are not responsible for your rejected package and will follow up with options to refund (minus shipping/Re:do fees) or exchange the items once/if they return to us.


We suggest that you contact your local customs office for additional information. If a package is refused by a customer due to this, shipping will not be refunded.


Kirbyallison.com reserves the right to change international shipping methods and/or carriers at our discretion based on the amount paid by the customer and the variable rates charged by the carriers.



Don’t hesitate to call us toll-free at 1-800-495-3201. Our normal business hours are Monday thru Friday from 9:00 am to 5:00 pm CST. If you call and we do not answer, please either send an email to [email protected] or leave a message.

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