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KirbyAllison.com

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Shipping & Delivery

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Shoe Service Help Page

Who We Are & What We Stand For

Changing my order (adding or removing items, address changes or cancellations)

Hanger Sizing

My hanger is out of stock!

When will the item I'm interested in be back in stock?

Can I place an order over the phone?

Do you have a brick & mortar retail or physical storefront?

Do you offer any discounts or promotional codes?

Why should I create an account?

I noticed an item I ordered is now on sale, can I get a price adjustment?

Are you bringing back recrafting services?

Shoe Shine & Repair Services

Full Shoe Care Guide

Cream Polish Help Page

What products should I use to take care of sneakers? (White, leather or otherwise)

What should I use to restore the edges of my shoes?

Which brush should I use for my shoes?

Which Chamois will work best for my shoes?

Why is there a white residue on my shoes after applying conditioner?

How to soften leather shoes (within reason)

How Should I care for my Alden shell cordovan shoes in color No. 8?

Common Shoe Care Questions

What do I need to start caring for my suede shoes?

When should I use a pig bristle brush vs crepe or boar bristle brush? (On Suede)

Suede Care

Choosing the Right Shoelaces for Your Dress Shoes

Why Shoe Trees Are Essential for Maintaining Your Shoes

Which Insole is right for me?

Shoe Accessories

When is it appropriate to use Saphir Saddle Soap?

Dyeing & Stripping Leather

Which Chamois will work best for me?

How to soften leather (shoes or bags)

Can your polishes and waxes be used on faux leather?

Caring for Leather bags and briefcases

Caring for Exotic Leather (alligator, ostrich, deer or lizard)

Caring for Sharkskin leather

How to Clean and Condition Your Leather Jacket

Leather Care

What is the best brush to use for suits, overcoats, mackinaw jackets, etc?

How many shirts can the garment storage box hold?

Do I need to be at home when my ordered lighter arrives? Do you ship lighters and butane internationally?