Why is there a white residue on my shoes after applying conditioner?Updated 9 months ago

This is a common occurrence with textured leather. When applying Renovateur, it can sink into the pores and pool, which you want to prevent from happening because too much excessive wax build-up will actually cause the white residue to form on the boots just like you observed. You can remove the white residue using Sapir Reno Leather Cleaner or Reno'Mat (a dauber can be more effective than a chamois when dealing with textured leather). In order to avoid the need to do this step in the future, you'll want to lightly buff the boots using our pig bristle brush right after you've applied the Renovateur, which will help redistribute it before it dries.