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</style><div class="ka-jumpnav"><p class="ka-jumpnav-title">Jump to</p><div class="ka-jumpnav-links"><a href="#ka-chart">Quick Reference Chart</a> <a href="#ka-methods">Ways to Find Your Size</a> <a href="#ka-exchange">Getting the Size Right</a> <a href="#ka-contact">Contact Us</a></div></div><p class="ka-intro">Hanger sizing trips up more people than almost anything else we sell, and that&apos;s completely normal. Working from a size chart, a garment measurement, or an existing hanger are all reasonable ways to guess, but none of them are foolproof from a distance, we can&apos;t see or feel your specific garment. Below is our full size chart, followed by a few different ways to make the call, plus what to do if you still end up wanting a different size.</p><section id="ka-chart"><div class="ka-section-head"><span class="ka-section-num">01</span><h2 id="quick-reference-chart">Quick Reference Chart</h2></div><div class="ka-section-rule"><br></div><div class="ka-chart-grid"><div class="ka-chart-col"><h3 id="shirt--sweater-hangers">Shirt &amp; Sweater Hangers</h3><table class="ka-sizetable"><thead><tr><th>Size</th><th>Width</th><th>Matches</th></tr></thead><tbody><tr><td class="ka-size-name"><span class="ka-full">Small</span><span class="ka-abbr">S</span></td><td>15.0&quot;</td><td>14&#x2013;14.5&quot; neck, 34&#x2013;36&quot; chest</td></tr><tr><td class="ka-size-name"><span class="ka-full">Medium</span><span class="ka-abbr">M</span></td><td>17.0&quot;</td><td>15&#x2013;15.5&quot; neck, 38&#x2013;40&quot; chest</td></tr><tr><td class="ka-size-name"><span class="ka-full">Large</span><span class="ka-abbr">L</span></td><td>19.0&quot;</td><td>16&#x2013;16.5&quot; neck, 42&#x2013;44&quot; chest</td></tr><tr><td class="ka-size-name"><span class="ka-full">Extra-Large</span><span class="ka-abbr">XL</span></td><td>21.0&quot;</td><td>17&#x2013;17.5&quot; neck, 46&#x2013;48&quot; chest</td></tr></tbody></table><p class="ka-sans" style="font-size:12px;color:var(--ink-light);">General industry averages, not ours specifically.</p></div><div class="ka-chart-col"><h3 id="suit--jacket-hangers">Suit &amp; Jacket Hangers</h3><table class="ka-sizetable"><thead><tr><th>Size</th><th>Width</th><th>Matches</th></tr></thead><tbody><tr><td class="ka-size-name"><span class="ka-full">Small</span><span class="ka-abbr">S</span></td><td>15.5&quot;</td><td>Up to US 38</td></tr><tr><td class="ka-size-name"><span class="ka-full">Medium</span><span class="ka-abbr">M</span></td><td>17.0&quot;</td><td>US 40&#x2013;42</td></tr><tr><td class="ka-size-name"><span class="ka-full">Large</span><span class="ka-abbr">L</span></td><td>18.5&quot;</td><td>US 44&#x2013;46</td></tr><tr><td class="ka-size-name"><span class="ka-full">Extra-Large</span><span class="ka-abbr">XL</span></td><td>20.0&quot;</td><td>US 48+</td></tr></tbody></table><p class="ka-sans" style="font-size:12px;color:var(--ink-light);">A rough guide only, see <a href="#ka-method1">Match Your Clothing Size</a> below.</p></div><div class="ka-chart-col"><h3 id="travel-hangers">Travel Hangers</h3><table class="ka-sizetable"><thead><tr><th>Size</th><th>Width</th><th>Matches</th></tr></thead><tbody><tr><td class="ka-size-name"><span class="ka-full">Small</span><span class="ka-abbr">S</span></td><td>15.5&quot;</td><td>Up to US 38</td></tr><tr><td class="ka-size-name"><span class="ka-full">Medium</span><span class="ka-abbr">M</span></td><td>17.0&quot;</td><td>US 40&#x2013;42</td></tr><tr><td class="ka-size-name"><span class="ka-full">Large</span><span class="ka-abbr">L</span></td><td>18.5&quot;</td><td>US 44&#x2013;46</td></tr><tr><td class="ka-size-name"><span class="ka-full">Extra-Large</span><span class="ka-abbr">XL</span></td><td>20.0&quot;</td><td>US 48+</td></tr></tbody></table><p class="ka-sans" style="font-size:12px;color:var(--ink-light);">Same size breakpoints as suit hangers, but a much smaller 0.75&quot; flare, worth a look for narrow shoulders.</p></div></div><p class="ka-video"><a href="https://www.youtube.com/watch?v=TG8-L0TeYto">&#x25B6; Watch: How to Choose the Correct Hanger Size for Your Suits</a></p><p class="ka-video"><a href="https://www.youtube.com/watch?v=bB-0vVRZeDw">&#x25B6; Watch: Kirby on Suit &amp; Jacket Hanger Sizing</a></p></section><section id="ka-methods"><div class="ka-section-head"><span class="ka-section-num">02</span><h2 id="ways-to-find-your-size">Ways to Find Your Size</h2></div><div class="ka-section-rule"><br></div><p>There&apos;s more than one valid way to land on the right hanger size. Pick whichever fits how much time and information you have.</p><details class="ka-details" id="ka-method1"><summary>Match Your Clothing Size</summary><div class="ka-details-body"><p>The fastest approach: use the size chart above and match it to your suit, jacket, or shirt size. For suits and jackets, that means your US jacket size (38, 40, 42, and so on). For shirts and sweaters, match it to the size you&apos;d normally wear (Small, Medium, Large).</p><p><strong>The catch:</strong> a size 40 jacket from one brand can fit noticeably differently than a size 40 from another, cut, country of origin, and even the decade it was made all affect it. This method gets you in the right neighborhood fast, but it&apos;s the least precise of the three if your wardrobe spans a lot of different brands.</p><p class="ka-video"><a href="https://www.youtube.com/watch?v=sL-z-K1EKXY">&#x25B6; Watch: Kirby on Matching Hanger Size to Clothing Size</a></p></div></details><details class="ka-details" id="ka-method2"><summary>Measure the Garment Itself</summary><div class="ka-details-body"><p>Lay the garment flat, buttoned or zipped, and measure straight across the back from shoulder seam to shoulder seam. This is a good way to sanity-check Method 1, though keep in mind a garment lying flat doesn&apos;t always measure the same as it sits on a body or a hanger, so treat it as a strong estimate rather than an exact science.</p><ul><li><strong>Suits &amp; jackets:</strong> match your measurement to the closest size, and size down if you&apos;re between two. Our suit and jacket hangers already add a 2.5&quot; shoulder flare beyond the seam for support, sizing up on top of that flare tends to push too far into the sleeve head and distort it. Smaller is the safer direction here.</li><li><strong>Shirts &amp; sweaters:</strong> match the measurement as closely as possible. If you land between two sizes, sizing up slightly is fine, the flare on these hangers is much smaller (1.15&quot;) so it&apos;s far less likely to overextend into the sleeve.</li></ul><p class="ka-video"><a href="https://www.youtube.com/watch?v=VQwTIcPu9fE">&#x25B6; Watch: Kirby on Measuring Your Garment for Hanger Sizing</a></p></div></details><details class="ka-details ka-details-warn"><summary>Narrow Shoulders?</summary><div class="ka-details-body"><p>The 2.5&quot; shoulder flare on our suit and jacket hangers is fixed, we can&apos;t reduce it for a given size. If your shoulders run narrow, even the Small suit hanger may push too far into the sleeve.</p><p>In that case, our <a href="https://kirbyallison.com/products/luxury-wooden-travel-hanger">travel hanger</a> (0.75&quot; flare, see the <a href="#ka-chart">chart above</a> for sizing) or a <a href="https://kirbyallison.com/products/sweater-hangers">sweater hanger</a> (1.15&quot; flare) are worth considering instead.</p><p class="ka-video"><a href="https://www.youtube.com/watch?v=bzH8So88ZXk">&#x25B6; Watch: Travel Hangers Explained</a></p></div></details><details class="ka-details" id="ka-method3"><summary>Measure a Hanger You Already Own</summary><div class="ka-details-body"><p>If you already have a hanger that fits a similar garment well, this is the simplest way to translate that into our sizing. Measure it tip to tip (the full width across the shoulders), then match that number to the closest size in the chart above.</p><p class="ka-sans" style="font-size:12.5px;color:var(--ink-light);">This works especially well if you&apos;re replacing a wire or plastic hanger with one of ours for the same garment, you already know it holds the shoulders correctly.</p></div></details></section><div class="ka-callout"><strong>Still not sure?</strong> None of these methods are exact, they&apos;re all ways of making an educated guess without seeing the garment in person. If your shoulders run narrow or you&apos;re between two sizes, sizing down for suits and jackets is usually the safer call.</div><section id="ka-exchange"><div class="ka-section-head"><span class="ka-section-num">03</span><h2 id="getting-the-size-right">Getting the Size Right</h2></div><div class="ka-section-rule"><br></div><p>Every method above is a way of making the best possible call without seeing your garment in person, that&apos;s a real limitation, not a failure on your part if the size ends up being off. It&apos;s common to need a different size once a hanger is actually in hand. If that happens, we&apos;re glad to help you exchange for the correct one. See our <a href="https://help.kirbyallison.com/en-US/full-return-policy-276678">full return &amp; exchange policy</a> for how that works.</p></section><section id="ka-contact" style="margin-bottom:10px;"><div class="ka-section-head"><span class="ka-section-num">04</span><h2 id="contact-us">Contact Us</h2></div><div class="ka-section-rule"><br></div><div class="ka-rowlist"><div class="ka-row"><div class="ka-label">Phone</div><div>+1 (800) 495-3201 (toll-free)</div></div><div class="ka-row"><div class="ka-label">Hours</div><div>Monday&#x2013;Friday, 9:00am&#x2013;5:00pm CST</div></div><div class="ka-row"><div class="ka-label">Email</div><div>Customerservice@kirbyallison.com</div></div></div></section></div>

Hanger Sizing Help Page

Click here to read more about our hanger ordering schedule

<p><br></p><p><span style="font-size: 14px;">At Kirby Allison, we work closely with our manufacturers in Asia to ensure each hanger meets our high-quality standards. Since our hangers are custom-made in large quantities, the entire process&#x2014;from placing the order to receiving the finished product&#x2014;takes approximately 4-6 months. After production, the hangers are shipped to our Tennessee distribution center, where they are carefully processed and prepared for sale.</span></p><p><br></p><h3 id="the-manufacturing-process"><span style="font-size: 14px; color: rgb(124, 112, 107);">The Manufacturing Process</span></h3><p><span style="font-size: 14px;">Each batch of our Luxury Garment Hangers begins with our trusted manufacturers, located in Asia. We place orders in large quantities to minimize production costs and ensure we have a sufficient supply of each size and type of hanger. However, it can be challenging to predict which products will sell out fastest, which sometimes leads to temporary stock shortages. Once the order is placed, production begins, and the manufacturer follows our exacting specifications to craft each hanger to perfection. This stage alone can take several months, depending on the complexity of the order and the production schedule.</span></p><p><br></p><h3 id="shipping-and-processing"><span style="font-size: 14px; color: rgb(124, 112, 107);">Shipping and Processing</span></h3><p><span style="font-size: 14px;">Once the hangers are completed, they must be shipped to our distribution center in Tennessee. International shipping adds another layer of time to the process. Typically, shipments travel by sea, which adds several weeks to the timeline. Upon arrival in the U.S., the hangers are processed through customs before being sent to our warehouse for distribution. Our team in Tennessee inspects each shipment to ensure it meets the highest quality standards before making them available to our customers.</span></p><p><br></p><h3 id="stay-updated-with-notify-me-when-available"><span style="font-size: 14px; color: rgb(124, 112, 107);">Stay Updated with &#x201C;Notify Me When Available&#x201D;</span></h3><p><span style="font-size: 14px;">Since restocking can take some time, we encourage all customers to take advantage of our &#x201C;Notify Me When Available&#x201D; feature on the product page. By signing up, you&apos;ll receive an email the moment your desired hanger is back in stock, so you won&#x2019;t miss the opportunity to purchase it.</span></p><p><span style="font-size: 14px;">While we can&#x2019;t provide an exact restock date due to the variables involved in production and shipping, this feature ensures you are the first to know when the hangers are available again.</span></p><p><br></p><p><span style="font-size: 14px;">We appreciate your understanding and your continued support of Kirby Allison as we work hard to provide you with the finest garment care products!</span></p><div id="isPasted"><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" id="isPasted"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p><br></p><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div><div data-block="true" data-editor="buskp" data-offset-key="5icqv-0-0"><br></div></div></div></div>

My hanger is out of stock!

Click to read more about our out of stock items

<p><span style="font-size: 14px;">If you&apos;re looking to find out the availability of an out-of-stock item, unfortunately, we don&apos;t have a quick answer for you. For many of our items, the restocking process is currently manual and takes time especially with our handmade items like our hangers.</span></p><p><span style="font-size: 14px;">&#xA0;With that said, the best action we recommend for keeping tabs on product that is out of stock is to visit the product page and click the<strong>&#xA0;&quot;Notify Me When Available&quot;&#xA0;</strong>button.&#xA0;</span></p><p><span style="font-size: 14px;">This action will:</span></p><ul><li style="font-size: 14px;">Enhance the likelihood of a faster restock.</li><li style="font-size: 14px;">Ensure you receive a notification when the item is back in stock.</li></ul><p><span style="font-size: 14px;"><strong>Please note</strong>: if items are showing as out of stock, we are in fact planning to restock that item. If anything is being discontinued, it will be noted on the product page until we run out, after which that listing will be taken down.&#xA0;</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" id="isPasted"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p><br></p><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div><div data-block="true" data-editor="buskp" data-offset-key="5icqv-0-0"><br></div></div></div></div></div>

When will the item I'm interested in be back in stock?

<h2 id><br></h2><h2 id="yes-we-can-take-your-order-over-the-phone-if-you-are-finding-difficulty-with-the-website-please-dont-hesitate-to-call-us-toll-free-at1-800-495-3201-our-normal-business-hours-are-monday-thru-friday-from-900-am-to-500-pm-cst-if-you-call-and-we-do-not-answer-please-either-send-customer-service-an-email-or-leave-a-message"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Yes, we can take your order over the phone if you are finding difficulty with the website. Please don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;<strong id="isPasted">+1</strong> <strong>(800) 495-3201</strong></strong>. Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send Customer Service an email or leave a message.</span></h2><p><span style="font-size: 14px;"><strong>Please Note:&#xA0;</strong>We will need to confirm your customer information and can either take your card information online or send you an invoice!</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" id="isPasted"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="5icqv-0-0"><br></div></div></div>

Can I place an order over the phone?

Click to read more about our Dallas Warehouse and how to schedule a pickup

<div data-block="true" data-editor="d2id9" data-offset-key="mn2e-0-0" id="isPasted"><p data-offset-key="mn2e-0-0" style="line-height: 1; text-align: center;"><span style="font-family: Inter; font-size: 14px;">We have no official retail or storefront, however, you&apos;re welcome to stop by to pick up your order if you&apos;re in town!&#xA0;</span></p><p data-offset-key="mn2e-0-0" style="line-height: 1; text-align: center;"><span style="font-family: Inter; font-size: 14px;">We don&apos;t have a great process set for placing orders in-house so we recommend you place your order online ahead of time we can get it pulled for you by the time you get here.&#xA0;</span></p><p data-offset-key="mn2e-0-0" style="line-height: 1; text-align: center;"><span style="font-family: Inter; font-size: 14px;">Pickups otherwise will be fulfilled in 1-2 days. &#xA0;</span><span style="font-size: 14px;">Our address is:&#xA0;</span></p></div><div data-block="true" data-editor="d2id9" data-offset-key="etm47-0-0" style="text-align: center;"><br></div><div data-block="true" data-editor="d2id9" data-offset-key="7c7u2-0-0"><p style="line-height: 1; text-align: center;"><span style="font-size: 14px;"><strong>Hanger Project</strong></span></p></div><div data-block="true" data-editor="d2id9" data-offset-key="ckiju-0-0"><p style="line-height: 1; text-align: center;"><span style="font-size: 14px;"><strong>2322 Irving Blvd&#xA0;</strong></span></p></div><div data-block="true" data-editor="d2id9" data-offset-key="dro8c-0-0"><p data-offset-key="dro8c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: center; line-height: 1;"><span style="font-size: 14px;"><strong>Dallas, TX 75207</strong></span></p><p data-offset-key="dro8c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: center; line-height: 1;"><span style="font-size: 14px;"><br></span></p><p style="text-align: center;"><span style="font-size: 14px;">There is no sign with our name but to the left of our front door there is our signature cannon logo. <strong>Please let us know when you plan on stopping by (preferably a few hours notice) so we know when to expect you and can make sure someone is available to receive you.&#xA0;</strong>Our door remains locked at all times for our employees safety.</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div></div>

Do you have a brick & mortar retail or physical storefront?

<p><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">As the website popup promotion states: upon new customers signing up for the Newsletter the <strong>10% Welcome Series</strong> discount is eligible for your first purchase (must be $150 or more in your shopping cart subtotal). If this is true in your case and your code is still not applying for any reason then c</span><span style="font-size: 14px;">all us toll-free at<strong>&#xA0;+1 (214) 833-9142&#xA0;</strong>to get your code fixed or shoot us an email at <strong><a data-fr-linked="true" href="mailto:Customerservice@kirbyallison.com"><span style="color: rgb(84, 172, 210);">Customerservice@kirbyallison.com</span></a></strong><span style="color: rgb(84, 172, 210);"><strong>.</strong></span> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>.</span></p><p><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>Promotional codes are not available via Customer Service. Please sign up for our newsletter.</strong></span></p><p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Unfortunately only one promotional code can be used at a time. Promotional codes are only good on new orders and may not be applied to previously placed orders. Promotional codes cannot be used to purchase Gift Cards.</span></p><p><span id="isPasted"><span style="font-size: 14px;"><strong>Please note:&#xA0;</strong></span></span></p><p><span><span style="font-size: 14px;">We do not offer free shipping nor can we guarantee a discount based on quantity for any reason.&#xA0;</span></span></p><p><br></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div>

Do you offer any discounts or promotional codes?

Click to read more about why creating an account is helpful

<h2 id="creating-an-accountgives-you-access-to-all-previous-orders-and-prevents-you-from-having-to-enter-billing-and-shipping-information-each-time-you-place-an-order-in-addition-you-can-keep-track-of-all-customer-service-inquires-in-one-place"><span style="color: rgb(0, 0, 0); font-size: 14px;">Creating an account</span><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;gives you access to all previous orders and prevents you from having to enter billing and shipping information each time you place an order. In addition, you can keep track of all customer service inquires in one place.</span></h2><p><br></p><p><span style="font-size: 14px;">You can always reach out to us to update your contact information or to find specific information about your orders at any time!</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div><p><br></p>

Why should I create an account?

Click to read more about what to do after your order is already placed

<h2 id="yeswe-can-offer-a-price-adjustment-within-3-days-of-your-original-purchase-in-the-form-of-a-store-credit"><span style="color: rgb(0, 0, 0); font-size: 14px;">Yes!&#xA0;</span><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We can offer a price adjustment within 3 days of your original purchase in the form of a store credit.&#xA0;</span></h2><h2 id="exclusions-apply-to-clearance-items-site-wide-sales-and-discounts-black-friday-and-cyber-monday"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>Exclusions apply to clearance items, site wide sales and discounts, Black Friday, and Cyber Monday.&#xA0;</strong></span></h2><p><span style="color: rgb(0, 0, 0); font-size: 14px;"><br></span></p><p><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>Please note:&#xA0;</strong>Kirbyallison.com reserves the right to refuse a price adjustment.</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div>

I noticed an item I ordered is now on sale, can I get a price adjustment?

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