Exchange/ReturnUpdated 23 days ago
Sorry to hear things didn't work out! We're happy to accept a return on your item(s) if they have not yet been used. See Full Return Policy for allowed timeframe and more details.
Re:do Returns:
- Customers now have the option to pay $0.98 at the time of purchase to later qualify for free unlimited returns on that order within the allowed timeframe.
- Didn’t checkout with Re:Do? You can either use your preferred carrier* or you can still use our return portal below and purchase a discounted FedEx return label saving you time and money!
Return Steps:
- Start your return HERE and enter your order confirmation number and email/zip code
- Select which items you would like to return and your preferred refund method
- If you checked out with Re:do, your return is covered! Otherwise, you can purchase your label within our Returns Portal for a one-time fee (will vary based on weight and dims of package)
- Print your label and attach it to the top of the package, then drop it off at any FedEx location
*If you selected our self-service option, please include your completed return form in your package and return it to the address below:
KAHP RETURNS DEPT
2322 Irving Blvd
Dallas, TX 75207
Attached below is a return form for you to fill out and include with your items when sending them back to us. Once we receive the items we will issue a refund or store credit (whichever option you select in the Returns Portal and on your return form).
- Please be sure to include any original packing and protect your product in order to avoid transit damage. Items that are damaged will not be eligible for a refund.
- All items must have their original manufacturer tags, labels, packaging, etc. intact. All clothing must be unworn with all original tags attached. Shoes cannot have scuffed bottoms.
- Please fill out and include the attached return form if you have not already done so.
- Please let us know when you have shipped your return to us and provide any tracking information.