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Exchange/ReturnUpdated 10 days ago

Sorry to hear things didn't work out! We're happy to accept a return on your item(s) if they have not yet been used. See Full Return Policy for allowed timeframe and more details. 

Re:do Returns: 

  • Customers now have the option to pay $0.98 at the time of purchase to later qualify for free unlimited returns on that order within the allowed timeframe. 
  • Didn’t checkout with Re:Do? You can either use your preferred carrier* or you can still use our return portal below and purchase a discounted FedEx return label saving you time and money!

Return Steps:  

  1. Start your return HERE and enter your order confirmation number and email/zip code
  2. Select which items you would like to return and your preferred refund method 
  3. If you checked out with Re:do, your return is covered! Otherwise, you can purchase your label within our Returns Portal for a one-time fee (will vary based on weight and dims of package)
  4. Print your label and attach it to the top of the package, then drop it off at any FedEx location

*If you selected our self-service option, please include your completed return form in your package and return it to the address below:

2322 Irving Blvd
Dallas, TX 75207

Attached below is a return form for you to fill out and include with your items when sending them back to us. Once we receive the items we will issue a refund or store credit (whichever option you select in the Returns Portal and on your return form). 
  • Please be sure to include any original packing and protect your product in order to avoid transit damage. Items that are damaged will not be eligible for a refund.
  • All items must have their original manufacturer tags, labels, packaging, etc. intact. All clothing must be unworn with all original tags attached. Shoes cannot have scuffed bottoms.
  • Please fill out and include the attached return form if you have not already done so.
  • Please let us know when you have shipped your return to us and provide any tracking information. 
If you believe you received an item/order by mistake or that has been damaged, you can contact us at (800) 495-3201 or email (click here). We are always happy to speak to customers directly and will be happy to help you.

Return Form.pdf453.5KB

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