<div style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: Futura, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(112, 113, 115); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-appearance="default" data-content-type="text" data-element="main" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><h1 style="line-height: 1;" id="to-start-the-return-process"><span style="font-size: 24px;">To start the return process,&#xA0;</span></h1><h1 style="line-height: 1;" id="go-to-our-returns-portal-us-orders-only"><span style="font-size: 24px;">go to our <a href="https://www.kirbyallison.com/apps/redo/returns-portal" rel="noopener noreferrer" target="_blank">Returns Portal</a> (US ORDERS ONLY)&#xA0;</span></h1><p style="line-height: 1;"><br></p><ul style="margin-top: 0; padding-left: 20px; color: rgb(0,0,0);"><li><a href="#how-to-start-return">How to Start a Return</a></li><li><a href="#return-window">Return Window &amp; Item Condition</a></li><li><a href="#fees-non-returnable">Fees &amp; Non-Returnable Items</a></li><li><a href="#damaged-missing-incorrect">Damaged, Missing, or Incorrect Items</a></li><li><a href="#international-returns">International Returns</a></li><li><a href="#hanger-exchanges">Hanger Exchanges</a></li><li><a href="#sale-items">Sale Items</a></li><li><a href="#special-projects">Special Projects</a></li><li><a href="#vintage-lighters">Vintage Lighters</a></li></ul><p data-start="3840" data-end="3883" id="isPasted"><br></p><hr data-start="3885" data-end="3888"><h3 data-start="3890" data-end="3913" id><br></h3><h2 data-start="137" data-end="187" id="how-to-start-return"><u>How to Start a Return&#xA0;</u></h2><p data-start="189" data-end="355"><span style="color: rgb(0, 0, 0);"><strong data-start="189" data-end="202">US Orders</strong><br data-start="202" data-end="205">All US returns and exchanges must be initiated through our online Returns Portal. Returns not submitted through the portal may be delayed or rejected.&#xA0;</span></p><p data-start="357" data-end="715"><span style="color: rgb(0, 0, 0);"><strong data-start="357" data-end="381">International Orders</strong><br data-start="381" data-end="384">International customers are responsible for arranging and paying for their own return shipping. We do not provide return labels or refund customs, duties, or taxes.<br data-start="548" data-end="551"></span></p><p data-start="357" data-end="715"><span style="color: rgb(0, 0, 0);">If your order arrives damaged, incorrect, or missing items, we will work to resolve the issue promptly with a refund, store credit, or replacement when appropriate.&#xA0;</span></p><p data-start="717" data-end="901"><span style="color: rgb(0, 0, 0);"><strong data-start="717" data-end="736">Processing Time</strong><br data-start="736" data-end="739"> Please allow <strong data-start="752" data-end="765">2&#x2013;3 weeks</strong> for processing once your return is received. You&#x2019;ll be emailed once inspection is complete and your refund or exchange has been issued.&#xA0;</span></p><p data-start="717" data-end="901"><br></p><hr data-start="903" data-end="906"><h3 data-start="908" data-end="945" id="-1"><br></h3><h2 data-start="908" data-end="945" id="return-window"><u>Return Window &amp; Item Condition</u></h2><p data-start="947" data-end="1053"><span style="color: rgb(0, 0, 0);">You have <strong data-start="956" data-end="976">30 calendar days</strong> from the date of purchase to return eligible items for a refund or exchange.&#xA0;</span></p><p data-start="1055" data-end="1075"><span style="color: rgb(0, 0, 0);">Returned items must:</span></p><ul data-start="1076" data-end="1164"><li data-start="1076" data-end="1109" style="color: rgb(0, 0, 0);"><p data-start="1078" data-end="1109">Be unused, with tags attached</p></li><li data-start="1110" data-end="1138" style="color: rgb(0, 0, 0);"><p data-start="1112" data-end="1138">Be in original packaging</p></li><li data-start="1139" data-end="1164" style="color: rgb(0, 0, 0);"><p data-start="1141" data-end="1164">Show no signs of wear</p></li><li data-start="1139" data-end="1164" style="color: rgb(0, 0, 0);"><p data-start="1141" data-end="1164">If packaged in a box <strong>do not</strong> put shipping label on packaging (i.e. shoetree box)</p></li></ul><p data-start="1166" data-end="1282"><span style="color: rgb(0, 0, 0);">Items damaged in transit due to poor packaging may be returned to you at your expense or disposed of without refund.&#xA0;</span></p><p data-start="1166" data-end="1282"><br></p><hr data-start="1284" data-end="1287"><h3 data-start="1289" data-end="1323" id="-2"><br></h3><h2 data-start="1289" data-end="1323" id="fees-non-returnable"><u>Fees &amp; Non-Returnable Items</u></h2><ul data-start="1325" data-end="1685"><li data-start="1325" data-end="1389" style="color: rgb(0, 0, 0);"><p data-start="1327" data-end="1389"><strong data-start="1327" data-end="1339">Hangers:</strong> 15% restocking fee on hanger returns over $500.</p></li><li data-start="1390" data-end="1474" style="color: rgb(0, 0, 0);"><p data-start="1392" data-end="1474"><strong data-start="1392" data-end="1413">Shipping charges:</strong> All shipping and &#x201C;redo&#x201D; fees are non-refundable once used.</p></li><li data-start="1475" data-end="1580" style="color: rgb(0, 0, 0);"><p data-start="1477" data-end="1580"><strong data-start="1477" data-end="1496">Personal items:</strong><strong>&#xA0;</strong>Undergarments, socks, undershirts, insoles and braces are final sale once worn or opened.</p></li><li data-start="1581" data-end="1655" style="color: rgb(0, 0, 0);"><p data-start="1583" data-end="1655"><strong data-start="1583" data-end="1616">Customized or finished items:</strong> Not eligible for return or exchange.</p></li><li data-start="1656" data-end="1685" style="color: rgb(0, 0, 0);"><p data-start="1658" data-end="1685"><strong data-start="1658" data-end="1673">Gift cards:</strong> Final sale.</p></li></ul><p><br></p><hr data-start="1687" data-end="1690"><h3 data-start="1692" data-end="1735" id="-3"><br></h3><h2 data-start="1692" data-end="1735" id="damaged-missing-incorrect"><u>Damaged, Missing, or Incorrect Items</u></h2><p data-start="1737" data-end="1884"><span style="color: rgb(0, 0, 0);">If you receive damaged, missing, or incorrect items, contact Customer Service within <strong data-start="1822" data-end="1832">3 days</strong> of delivery so we can review and resolve the issue.&#xA0;</span></p><p data-start="1886" data-end="1901"><span style="color: rgb(0, 0, 0);"><strong>We may request:</strong></span></p><ul data-start="1902" data-end="1973"><li data-start="1902" data-end="1939" style="color: rgb(0, 0, 0);"><p data-start="1904" data-end="1939">Photos of the items and packaging</p></li><li data-start="1940" data-end="1973" style="color: rgb(0, 0, 0);"><p data-start="1942" data-end="1973">Return of damaged merchandise</p></li></ul><p data-start="1975" data-end="2250"><span style="color: rgb(0, 0, 0);"><strong>International customers:</strong></span><span style="color: rgb(0, 0, 0);"><strong><br data-start="2003" data-end="2006"></strong> If an order-preparation error is confirmed, we may offer a refund, store credit, or replacement. Once a replacement is issued, a refund is only possible if the item is returned as a standard international return at the customer&#x2019;s expense.&#xA0;</span></p><p data-start="2252" data-end="2347"><span style="color: rgb(0, 0, 0);">&#xA0;We will correct genuine issues but reserve the right not to replace or refund in certain cases.&#xA0;</span></p><p data-start="2252" data-end="2347"><br></p><hr data-start="2349" data-end="2352"><h3 data-start="2354" data-end="2396" id="-4"><br></h3><h2 data-start="2354" data-end="2396" id="international-returns"><u>International Returns</u></h2><ul data-start="2398" data-end="2668"><li data-start="2398" data-end="2458" style="color: rgb(0, 0, 0);"><h2 id="international-returns-are-accepted-for-refunds-only"><p data-start="2400" data-end="2458">International returns are accepted <strong data-start="2435" data-end="2455">for refunds only</strong>.</p></h2></li><li data-start="2459" data-end="2490" style="color: rgb(0, 0, 0);"><p data-start="2461" data-end="2490">No international exchanges.</p></li><li data-start="2491" data-end="2549" style="color: rgb(0, 0, 0);"><p data-start="2493" data-end="2549">Customs, duties, and return shipping are not refunded.</p></li><li data-start="2550" data-end="2668" style="color: rgb(0, 0, 0);"><p data-start="2552" data-end="2668">If we supply a free replacement for a damaged item, any later return must be shipped back at the customer&#x2019;s expense.</p></li></ul><p data-start="2670" data-end="2815"><span style="color: rgb(0, 0, 0);">&#xA0;If an error was made during order preparation, we will work to resolve it promptly through refund, store credit, or replacement when appropriate.&#xA0;</span></p><p data-start="2670" data-end="2815"><br></p><hr data-start="2817" data-end="2820"><h3 data-start="2822" data-end="2845" id="-5"><br></h3><h2 data-start="2822" data-end="2845" id="hanger-exchanges"><u>Hanger Exchanges</u></h2><p data-start="2847" data-end="3039"><span style="color: rgb(0, 0, 0);">If you believe you selected the wrong hanger size, contact us within <strong data-start="2916" data-end="2927">30 days</strong> to arrange a standard return or exchange. US customers should submit all requests through the Returns Portal. International customers are not eligible for exchange.</span></p><p data-start="2847" data-end="3039"><strong><span style="color: rgb(0, 0, 0);">NOTE:&#xA0;</span></strong> <span style="color: rgb(0, 0, 0);">&#xA0;Due to the nature of the wooden hangers there will be slight variations in the stain due to the absorbency of the wood and may have burls which occurs naturally in most wooden products.&#xA0;</span></p><p data-start="3041" data-end="3166"><span style="color: rgb(0, 0, 0);">We will review and assist with exchanges when appropriate but reserve the right not to provide replacements in certain cases.&#xA0;</span></p><p data-start="3041" data-end="3166"><br></p><hr data-start="3168" data-end="3171"><h3 data-start="3173" data-end="3190" id="-6"><br></h3><h2 data-start="3173" data-end="3190" id="sale-items"><u>Sale Items</u></h2><ul data-start="3192" data-end="3321"><li data-start="3192" data-end="3263" style="color: rgb(0, 0, 0);"><h2 id="all-sale-reduced-and-promotional-priced-items-are-final-sale"><p data-start="3194" data-end="3263">All sale, reduced, and promotional-priced items are <strong data-start="3246" data-end="3260">final sale</strong>.</p></h2></li><li data-start="3264" data-end="3321" style="color: rgb(0, 0, 0);"><p data-start="3266" data-end="3321">Black Friday and Cyber Monday items are <strong data-start="3306" data-end="3320">final sale</strong>.</p></li></ul><p data-start="3323" data-end="3580"><span style="color: rgb(0, 0, 0);"><strong data-start="3323" data-end="3347">Exchange-only items:</strong><br data-start="3347" data-end="3350">Some sale items may be marked as eligible for exchange only.<br data-start="3410" data-end="3413"> These may be exchanged for the&#xA0;<strong data-start="3444" data-end="3457">same item</strong> in a different size or color if available.<br data-start="3500" data-end="3503">&#xA0;If an exchange cannot be completed, no refund or store credit will be issued.&#xA0;</span></p><p data-start="3323" data-end="3580"><br></p><hr data-start="3582" data-end="3585"><h3 data-start="3587" data-end="3610" id="-7"><br></h3><h2 data-start="3587" data-end="3610" id="special-projects"><u>Special Projects</u></h2><p data-start="3612" data-end="3693"><span style="color: rgb(0, 0, 0);">Special Project items are <strong data-start="3638" data-end="3652">final sale</strong> and not eligible for return or exchange.&#xA0;</span></p><p data-start="3695" data-end="3838"><span style="color: rgb(0, 0, 0);">Deposits are refundable only if the order is canceled &#xA0;<strong data-start="3749" data-end="3777">before production begins</strong>.<br data-start="3778" data-end="3781">Once production has started, deposits are non-refundable.&#xA0;</span><span style="color: rgb(0, 0, 0);">For more details, contact Customer Service.</span></p><p data-start="3840" data-end="3883"><br></p><hr data-start="3885" data-end="3888"><h3 data-start="3890" data-end="3913" id="-8"><br></h3><h2 data-start="3890" data-end="3913" id="vintage-lighters"><u>Vintage Lighters</u></h2><p data-start="3915" data-end="4089"><span style="color: rgb(0, 0, 0);">Our vintage lighters are sold in partnership with <strong data-start="3965" data-end="3994">421 Lucy Lighter in Italy</strong> and include a <strong data-start="4009" data-end="4041">one-year functional warranty</strong> beginning once the 30-day return window closes.&#xA0;</span></p><p data-start="4091" data-end="4111"><span style="color: rgb(0, 0, 0);">The warranty covers:</span></p><ul data-start="4112" data-end="4163"><li data-start="4112" data-end="4163" style="color: rgb(0, 0, 0);"><p data-start="4114" data-end="4163">Functional issues that prevent proper operation</p></li></ul><p data-start="4165" data-end="4197"><span style="color: rgb(0, 0, 0);">&#xA0;The warranty does <strong data-start="4183" data-end="4190">not</strong> cover:&#xA0;</span></p><ul data-start="4198" data-end="4284"><li data-start="4198" data-end="4223" style="color: rgb(0, 0, 0);"><p data-start="4200" data-end="4223">Wear from regular use</p></li><li data-start="4224" data-end="4250" style="color: rgb(0, 0, 0);"><p data-start="4226" data-end="4250">Cosmetic imperfections</p></li><li data-start="4251" data-end="4284" style="color: rgb(0, 0, 0);"><p data-start="4253" data-end="4284">Damage from improper handling</p></li></ul><p data-start="4286" data-end="4405"><span style="color: rgb(0, 0, 0);">&#xA0;421 Lucy Lighter will assist with troubleshooting, provide materials for simple fixes, and perform repairs when needed.&#xA0;</span></p><p data-start="4286" data-end="4405"><br></p><p data-start="3840" data-end="3883" id="isPasted"><br></p><hr data-start="3885" data-end="3888"><h3 data-start="3890" data-end="3913" id="-9"><br></h3><p style="text-align: center;">Thank you for your understanding during the returns process as we are a small team and will do what we can to assist you to a better outcome!</p><p style="text-align: center;"><br></p></div><div data-appearance="default" data-content-type="html" data-decoded="true" data-element="main" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><span data-offset-key="6dmtf-0-0">&#xA0;<span data-text="true" style="color: rgb(0, 0, 0);"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span>&#xA0;</span></p><div style="text-align: center;" id="isPasted"><div><span style="color: rgb(0, 0, 0);"><br></span></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;"><span style="color: rgb(0, 0, 0);">&#xA0;Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.&#xA0;</span></p></div></div></div></div></div></div></div></div>

Full Return Policy

Click here to read more about Re:do package protection.

<p id="isPasted"><span style="font-size: 14px;">If you purchase Redo (starting as low as $0.98) with your order your return shipping label is included, allowing you to return any item(s) in your order for an exchange or store credit for <strong id="isPasted">FREE</strong>. This means you will not have to pay for shipping labels back and forth. <span id="isPasted">Redo covers all items in the cart, you do not need to purchase Redo for each item. <span id="isPasted" style="font-size: 14px;">To be eligible for a replacement using package protection due to &quot;in transit&quot; or delayed - the order must be stuck &quot;in transit&quot; status for minimum 30 days from the day of shipment. We consider this a lost package.</span></span></span></p><p><span style="font-size: 14px;">Free returns via Redo must follow all guidelines listed within the return policy. Items must be returned within the designated return window. To be eligible for a refund, exchange, or store credit, items must be in new condition, unwashed, and all tags attached. Final-sale and special discounted items are not eligible for free returns.&#xA0;</span></p><p><span style="font-size: 14px;">*Restocking fees may still apply.</span></p><p><span style="font-size: 14px;"><strong id="isPasted">All returns are subject to the guidelines outlined in </strong></span><span style="font-size: 14px;"><a href="https://help.kirbyallison.com/en-US/full-return-policy-276678"><strong id="isPasted">our Return Policy.</strong></a></span></p><p><span style="font-size: 14px;"><br></span></p><p id="isPasted"><span style="font-size: 14px;"><strong>Please Note:&#xA0;</strong>If you decide not to buy Redo or if you prefer a full refund, you can still return your items, but you will be responsible for the cost of the return shipping label.</span></p><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div>

What Is Redo?

<h2 id="return-forms-are-for-any-return-or-exchange-request-outside-of-the-return-portal">Return Forms are for any return or exchange request outside of the return portal!&#xA0;</h2><h2 id="download-here"><a href="https://cdn.shopify.com/s/files/1/0613/0863/3284/files/return-form.pdf?v=1662350190" rel="noopener noreferrer" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: Futura, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(188, 153, 76); transition: color 0.1s ease 0s, border-color 0.1s ease 0s, opacity 0.1s ease 0s, text-decoration-color 0.1s ease 0s; text-decoration: underline 1px rgba(188, 153, 76, 0.4); -webkit-tap-highlight-color: transparent; text-underline-offset: 2px; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" target="_blank" title="Return form"><strong><span style="color: rgb(84, 172, 210);">DOWNLOAD HERE</span></strong></a></h2><div id="isPasted" style="text-align: center;"><div><p style="text-align: center;"><br></p><p style="text-align: center;"><span data-offset-key="6dmtf-0-0"><span data-text="true"><img src="https://attachments.gorgias.help/JWjXVxG3VaLxDvMq/hc/z8QbV2P5oe7ogePy/2024101120-d052ea61-4b5a-492a-8560-a1334940bf02-08bbd6cd-8819-4500-94c3-930d05317bc5.png" style="width: 300px;" class="fr-fic fr-dii"></span></span></p><div style="text-align: center;" id="isPasted"><div><br></div></div><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><div data-block="true" data-editor="buskp" data-offset-key="2rl00-0-0" style="text-align: center;"><div data-block="true" data-editor="buskp" data-offset-key="4f5dp-0-0"><p style="text-align: center;">Don&#x2019;t hesitate to call us toll-free at<strong>&#xA0;+1</strong> <strong>(800) 495-3201</strong><strong>.</strong> Our normal business hours are <strong>Monday thru Friday from 9:00 am to 5:00 pm CST</strong>. If you call and we do not answer, please either send an email to <strong>Customerservice@kirbyallison.com</strong> or leave a message.</p></div></div></div></div></div></div>

Return Form

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KirbyAllison.com

Click here for more information on our return process and policy

Returns

Who We Are & What We Stand For

Changing my order (adding or removing items, address changes or cancellations)

Hanger Sizing

My hanger is out of stock!

When will the item I'm interested in be back in stock?

Can I place an order over the phone?

Do you have a brick & mortar retail or physical storefront?

Do you offer any discounts or promotional codes?

Why should I create an account?

I noticed an item I ordered is now on sale, can I get a price adjustment?

Presidential Shoe Shine Service

High Shine Shoe Service

Presidential Suede Shoe Service

Shoe Shine & Repair Services

Full Shipping Policy

How much does shipping & handling cost?

When will my order ship?

How can I track my order?

International Shipping

Does Kirbyallison.com ship on holidays?

Does Kirbyallison.com ship to freight forwarding companies?

Does Kirbyallison.com ship to Armed Services Addresses?

How long does it take to ship shoes to us for a shoe shine?

Why is there an item missing from my order?

Shipping & Delivery

Are you bringing back recrafting services?

What is the best way to get started caring for my shoes?

Which brush should I use for my shoes?

How regularly should I use shoe care products (Renovateur, cream, wax, etc.)?

How to Maintain and Renew a Mirror Shine on Your Shoes

Which Chamois will work best for my shoes?

What should I use to restore the edges of my shoes?

Why is there a white residue on my shoes after applying conditioner?

What polish/conditioner should I use for hand-painted shoes?

How to soften leather shoes (within reason)

What products should I use to take care of sneakers? (White, leather or otherwise)

What Color Shoe Polish Should I use?

Common Shoe Care Questions

What do I need to start caring for my suede shoes?

When should I use a pig bristle brush vs crepe or boar bristle brush? (On Suede)

Suede Care

Choosing the Right Shoelaces for Your Dress Shoes

Why Shoe Trees Are Essential for Maintaining Your Shoes

Which Insole is right for me?

Shoe Accessories

When is it appropriate to use Saphir Saddle Soap?

Dyeing & Stripping Leather

Which Chamois will work best for me?

How to soften leather (shoes or bags)

Can your polishes and waxes be used on faux leather?

Caring for Leather bags and briefcases

Caring for Exotic Leather (alligator, ostrich, deer or lizard)

Caring for Sharkskin leather

How to Clean and Condition Your Leather Jacket

Leather Care

What is the best brush to use for suits, overcoats, mackinaw jackets, etc?

How many shirts can the garment storage box hold?

Do I need to be at home when my ordered lighter arrives? Do you ship lighters and butane internationally?